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Welcome to Nash OS Manuals

Introduction to Nash OS

Multi-Channel Selling

Payments

Buyers & Sellers

Co-Seller System
Co-Seller System can be enabled via admin panel and once enabled, a seller will be able to pick co-seller(s) for his own items. What does a co-seller mean anyway and in what situation it can benefit a regular seller? A co-seller is another user that can be trusted and allowed to assist in selling items for the master seller. A co-seller can bid on his master-sellers items as a buyer and also can halt/release auction time while bidding on item. This is especially important for the Real Estate auctions that happen to be offline and online at the same time. For example: a seller places a house on offline and online auction at the same time. A co-seller sits in front of computer with his master-seller on the phone with him. The master seller tells his co-seller that the house received a bid from offline buyer. The co-seller clicks to open the same house auction on your site and places the bid amount he heard from the master seller on the phone. This way, the master seller can be selling his house in 2 different places at the same time but not avoiding paying you admin fees for the posted/sold items. You ask who will actually pay for the admin fees? The master-seller will pay you the admin fees. The co-seller is only a selling assistant for the master-seller and nothing more. The master-seller decides who will be his co-seller(s) via Members Area Co-Sellers view. NOTA BENE: If your site is not intended to utilize offline auctions, you wont need to enable this feature.

Security

Feedback Rating System
Feedback Rating System is a long-standing feature that has evolved from a nash mod (prior to Nash OS development) into a full fledge mega monster size system within Nash OS architecture. There are numerous features within Feedback Rating System, such as feedback forums, community360, sort items by sellers ratings, star ratings, feedback importer from other sites, rating levels, ratings in listings, seller and buer ratings, ratings scroller in listings, selling and buying to certain levels of ratings only, commenting on sellers and buyers, reporting false accusations in ratings, following up to ratings for sellers and buyers, recommendations about what needs to be improved by seller and buyer to gain better ratings, the whole entire feedback ratings systems is fully controlled by admin which includes revising, removing, posting and etc. Also sellers can report unpaid items to auto-rate buyers if no solution found to solve an unpaid item issue, clockwise for buyers to report items sold by sellers not as described and auto-refund the items as long as they are shipped back with a proof by shipping service provider and auto-rate sellers when an issue has not been resolved. On top of it all, an admin (also known as the site administration) can be involved to prevent prolonged bickering between buyers and sellers on the same issue of either unpaid item or a received item not as described. This is super system within Nash OS and has multiple views and in admin as well as in members area. NOTA BENE: There are various optional fee-based features of this system that can be used to charge members for the use of them.

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